The repair itself, once diagnosed, is usually the fast part of the visit - most single or double torsion spring jobs are a same-visit fix. What adds to the schedule is the drive: at 19 miles from Costa Mesa, a Norwalk call isn't a five-minute hop, so we book the appointment window with that travel time built in rather than promising a slot we can't make.
On the older single-spring setups still common here, expect a bit more time on site than a standard double-torsion swap, since the bearing plate and cone often need a closer look given the age of the hardware. If a cable's jumped its drum because the door was run on a failing spring, that adds to the visit too. We'd rather tell you the appointment runs long than rush a spring under tension to hit a shorter number.